FAQ

Default solution folder, feel free to edit or delete it.

Where do I find POS Printer Drawer Kick and Paper Cut commands?
You can get it here: Kick and Cut Command The most common Drawer Kick command is: 27,112,0,25,250 The most common Paper Cut command is: 27,109 OR ...
Tue, 4 Aug, 2020 at 12:45 PM
How to setup a Serial Cash Drawer
If you do have the following errors on your sales screen when setting-up the Serial Cash drawer: Please go to your control panel and the printers and dev...
Thu, 2 Jul, 2020 at 9:52 AM
Where do I find help?
The Positive POS helpfile can be found here: Help Desk 
Tue, 14 Jul, 2020 at 7:35 AM
How do I make a backup of my data?
Please see video: Backup Open Windows Explorer Open the "C:\Program Files (x86)\Positive Point of Sale" folder Search for the Backup Applicati...
Tue, 14 Jul, 2020 at 7:38 AM
How to install POSitive Point of Sale on Windows 10 S (This app can't run on your PC
When you get the following error during installation of POSitive Point of Sale: It is likely that you purchased the new Windows 10 S which is suppo...
Mon, 22 Jun, 2020 at 4:18 PM
How to install POSitive Point of Sale
Please see the video on how to Install POSitive point of Sale.
Mon, 13 Jul, 2020 at 8:24 AM
How to setup a Company.
Please see video on how to create a new company: Company Setup 
Mon, 13 Jul, 2020 at 11:02 AM
How to do Embedded Barcodes for your Scale
Please see video on how to do Weight and Price Embedded.   Embedded Barcodes  Embedded Barcodes are used in an environment where one item can have many...
Tue, 14 Jul, 2020 at 7:31 AM
New Support Procedure
Good day   Please see attached document on how our new support procedure will work.   Links as following: Positive Webpage Help Desk   Please note...
Tue, 14 Jul, 2020 at 7:47 AM
Training Manuals and Videos
Hi please see below links for the training manuals and videos.  Training Manuals POSitive Training Manual POSitive Touch Training Manual Videos S...
Tue, 14 Jul, 2020 at 7:51 AM